Fireflies.ai built a solid bot-based notetaker. It joins Zoom, Google Meet, and Teams as a participant called something like Fred or Notetaker, records the call, transcribes it, and emails everyone a summary after. For teams who want a searchable archive of every meeting, it does the job.
The reasons people go looking for something else tend to repeat. A client objects to a third party on the call. Legal asks why a transcript of a board conversation is sitting on a SaaS server in another region. A sales rep realises the recap arrives an hour after the deal already closed or died. Pricing creeps up once you add seats, storage, and the AI add-ons. And the help, when it comes, is always retrospective. The decision was already made.
There is also the room dynamic. The moment a bot shows up in the participant list, people get guarded. They stop floating half-formed ideas. They start performing for the transcript. The tool meant to capture the conversation quietly degrades it.