Privacy Policy

Whisply is a Mac-only assistant that helps you generate answers and notes in real time. We’ve built it to keep data collection to the minimum required to run the service. This policy explains what we collect, why, who we share it with, and the choices you have. It applies to the Whisply app and to whisply.net.

What we collect

We collect only what we need to operate your account and the product:

• Account email— used to create your account, sign you in, and send essential service messages.
• Subscription status— your plan, billing state, and renewal dates, so we know which features to enable.
• Device identifiers— a per-device ID for your Mac to manage active sessions and enforce plan limits.
• Conversation and screen content— the audio, text, or screen context you choose to share is processed transiently to generate your answers and notes. It is sent to our AI model providers for inference and is not used to train models.

How we use it

We use this information to authenticate you, deliver and improve Whisply’s features, process payments, maintain security, prevent abuse, and provide support. We do not sell your personal data, and we do not use your conversation or screen content for advertising.

Third parties and subprocessors

We rely on a small set of trusted providers to run Whisply. Each processes data only as needed to deliver their service:

• Supabase— authentication and database storage for your account.
• Stripe— payment processing and subscription billing.
• Cloudflare— hosting and content delivery.
• AI model providers— inference to generate your answers and notes from the content you share.

Diagnostics & crash reports

To keep Whisply stable, the Mac app may send us diagnostic and crash reports when something goes wrong. These reports are limited to technical signals: the app version, your macOS version and device architecture, the error message and stack trace, and a coarse (city- or region-level) IP address used only to understand where failures occur. They do not include your conversation or screen content, and we make no attempt to reconstruct it from them.

We use these reports solely to diagnose bugs, prioritize fixes, and improve reliability — never for advertising, and never to monitor how, where, or for what you use the app. Because Whisply is a personal productivity assistant and is not intended for exams, tests, or other settings where outside assistance is not permitted, we do not use crash data to detect or police any particular use. We retain diagnostic and crash reports for up to 90 days, after which they are deleted or aggregated into non-identifying statistics.

Data retention

We keep account and subscription data for as long as your account is active and as required for legal, tax, and accounting purposes. Conversation and screen content is processed transiently and is not retained after your answers and notes are generated, except for any notes you explicitly choose to save. When you delete your account, we remove your associated data within 30 days, subject to backups and legal obligations.

Your rights

Depending on where you live, you may have the right to access, correct, export, or delete your personal data, and to object to or restrict certain processing. You can exercise these rights at any time by contacting us at the address below. We will respond within the timeframe required by applicable law.

Security

We protect your data with encryption in transit and at rest, scoped access controls, and reputable infrastructure providers. While no system can be guaranteed perfectly secure, we work continuously to safeguard your information and to limit what we collect in the first place.

Contact

Questions about this policy or your data? Email us at dynamicgpt@pm.meand we’ll be glad to help.